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Post by Deleted on Apr 5, 2016 12:08:37 GMT
Can't understand what all the secrecy is about and nobody knowing anything. Bt, openreach and site should be billed for all the extra data we've used from when we moved in. It's getting ridiculous. Xx
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Post by Deleted on Apr 5, 2016 14:54:12 GMT
If your using Data on EE then BT also own them, see if you can get it for free whilst they sort it out.
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Post by Deleted on Apr 6, 2016 10:38:59 GMT
Openreach are on the street now I'm going to ask them when they walk back down what is happening. Xx
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Post by Deleted on Apr 6, 2016 10:49:00 GMT
Right straight from the engineers at openreach mouth they are waiting for Harron Homes to build a box at the end of Waverley near to where they are still building new houses, this is looking like it will be done in the next 7-10 days and then it's however long it's takes for them to come out and sort it to each house. They said as soon as a blue rope appears outside your house then you will have it. Xx
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Post by Deleted on Apr 6, 2016 11:23:30 GMT
Me dad's arrived and gone on a mission to have it out with em all as they clearly just lie all the time like we already know xx
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Post by Deleted on Apr 6, 2016 11:37:36 GMT
Got to bottom of it all. Me Dad has collared the lot of em. Upto half way up Waverley Walk all the ducting goes to the box thats already in just round the corner of Waverley Walk so from number 1 to around number 12 it should already all be sorted as all the ducting goes to the box that already in. Me Dad has then collared openreach again and have em a right bollocking and said this is all your fault and it should be down to openreach. They gave me Dad a load of rubbish to eventually saying yeah it is down to us and it will be sorted today!!!! Never known such liars!!! Xx
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Post by Deleted on Apr 6, 2016 11:42:39 GMT
Numbers 1 onwards if you can try and get back today to your house and get onto these to sort your house today, we are onto them and me Dad isn't letting them leave without em sorting it today xx
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Post by Deleted on Apr 6, 2016 12:38:28 GMT
They are here now at ours putting wires down and sorting it xx
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Post by Deleted on Apr 6, 2016 12:49:26 GMT
Had wires down to see where it comes out and it does come out where they originally said down at the box that hasn't been built yet. Looking at another three weeks for it to be sorted if Harron Homes pull their finger out. For the other half of Waverley Walk there is a big problem and won't be getting Internet for months. It all gets better xx
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Post by reilwell on Apr 6, 2016 13:31:09 GMT
Managed to get back and see the openreach chaps and they're working on ours at the moment. They've had a fee moans and groans and basically said the whole site is just a mess and are doing extra work on to fix what harron have done so all been well should have a phone and Internet soon
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Post by Deleted on Apr 6, 2016 14:17:31 GMT
Yeah they said ours and this side of the road are running to the new box that will be built. From the semi's across road upto number 1 they are all linked upto the box thats already installed round the corner so for them it's a case of connecting the ones that aren't connected and from the detached house number 10 downwards that's where they are saying there's problems and it will be months before Internet is installed xx
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Post by Deleted on Apr 6, 2016 16:11:57 GMT
A friend of mine lives in a house built by Harron in Alfreton, he's been in nearly a year and they've only just got their internet sorted. Seems very odd something like that would take so long.
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Post by Deleted on Apr 6, 2016 16:13:58 GMT
Sounds about right to me, been in four month and still nowhere near sorted yet and it's all down to Harron at the minute for not installing the box on the street. Xx
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