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Post by Deleted on Jan 28, 2016 11:29:49 GMT
I'm not even going there, fed up with everything!!!! X
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Post by Deleted on Feb 3, 2016 15:54:43 GMT
Meant to be a nice thing moving into a house......can honestly say this has been the worst experience ever from Harron Homes!!!!!
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Shocking
Feb 11, 2016 11:31:36 GMT
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Post by L&N on Feb 11, 2016 11:31:36 GMT
Sounds like you have had a nightmare, we had a few issues but I kicked off and they got them all sorted... I spoke to Sarah at head office she got things moving... Yes should be happy time moving home... Do love our home tho... We have been in since June... X
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Post by Deleted on Feb 24, 2016 9:52:28 GMT
Still on going with this and it's got worse with loads of things mainly the garage floor, onto the fourth attempt now to fix it, had someone out to take samples this morning as it's all reacted with the stuff they put on the first time, looks a right mess.... Meanwhile all our stuff is scattered all over site.
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Shocking
Feb 25, 2016 5:40:07 GMT
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Post by L&N on Feb 25, 2016 5:40:07 GMT
Ah god I totally feel for you, surely they owe you compensation for all this?
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Post by Deleted on Feb 27, 2016 7:23:22 GMT
Lol, they don't even offer that, you should honestly see what we have been through and still going through. Harron Homes don't care at all, more interested in making more and more money than dealing with the customers they have. We are at a lose end now and they are leaving us no option but to go down other routes as we have gone to the top and they don't care at all, his words were about the garden is they have 66 other plots on other developments so don't want to know about the garden!!! Is that right coming from the person in charge? As well as a lot of other things. I am beyond fuming. Our garage floor is all smashed up where they've taken samples with no one getting back to us on when it will be sorted and water is still going in, meanwhile our stuff is been passed from pillar to post around site and they aren't telling us!!! Our whole front door and frame is yet to be taken off to replace the cill that they broke and still loads of things inside to sort as well as the front garden is also flooding. I'm just upset that I bought from these to be honest, love the house but could have bought a similar house with another builder who cared.
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Shocking
Feb 27, 2016 8:23:05 GMT
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Post by L&N on Feb 27, 2016 8:23:05 GMT
That's so bad Hayley, I'd be furious, I sent so many emails and phone calls to harron and the site manager... They finally gave in, have you spoke to Sarah at head office I found her the most helpful and the one to get things sorted... I feel sad that you can't enjoying what should be an exciting time ... Just keep nagging... They upset most of all by cancelling our move at 2.00pm the day before we moved, we was living outta of boxes, freezer defrosted, removal van sorted, mail redirected, time off work sorted...I just sat and cried and I'm quite a tough cookie but I were heartbroken.. They put it 2 weeks back with no real apology... After that my other half was so angry, we both ended up having 2 days off to move as before we had both got over a week off
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Post by Deleted on Feb 27, 2016 8:27:38 GMT
It's bad Lisa isn't it, we didn't know we were moving till two days before they kept saying we haven't got a date yet, finally moved in on the 23rd December, never showed us anything, turned up to a building site where people were still putting our joist together. Had to get Paul off of here to help us figure out the heating. Then was left two weeks with no one to contact about anything. How can they be getting so many things wrong. The houses can't be checked off right to start with with all these problems xx
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Shocking
Feb 27, 2016 17:26:42 GMT
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Post by L&N on Feb 27, 2016 17:26:42 GMT
It's just digusting how you have been treated Hayley... The amount of money that we have paid for our homes you would think they would have things perfect for you moving in... Hope you're enjoying the area... I love it it's feels like home xx
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Post by Deleted on Feb 27, 2016 18:00:17 GMT
Yeah Lisa l love the area and the house but it's been hard work to get it to where it is at the moment and I still can't relax. I don't know how they are signing them off. It seems to be mainly this street. Xx
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Shocking
Feb 27, 2016 18:05:23 GMT
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Post by L&N on Feb 27, 2016 18:05:23 GMT
Really hope you get it sorted soon so you can enjoy your home Hun xx
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Post by Deleted on Mar 1, 2016 16:14:48 GMT
Rang LABC, citizens advice and trading standards.......useless. Best bet is solicitors and media now. We are getting nowhere at all. Our stuff is still in another garage, our garage is in pieces and our garden is just a joke.
Harron Homes need to change the way they are doing things or they'll end up in deep water and not just from us.
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Shocking
Mar 1, 2016 23:28:12 GMT
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Post by sifu on Mar 1, 2016 23:28:12 GMT
Rang LABC, citizens advice and trading standards.......useless. Best bet is solicitors and media now. We are getting nowhere at all. Our stuff is still in another garage, our garage is in pieces and our garden is just a joke. Harron Homes need to change the way they are doing things or they'll end up in deep water and not just from us. Why were LABC useless? Be interesting to know what they said
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Post by Deleted on Mar 2, 2016 3:09:47 GMT
LABC wont help unless it's structually not safe, garages don't count so won't get involved. The cosmetic side and everything else is down to Harron, even the drains that were fake don't pass as structual. So long as it's habitable they won't get involved.
Citizens advice won't give advice on this and suggest we go to the solicitors.
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Post by Deleted on Mar 2, 2016 9:32:53 GMT
Three attempts so far to fix our garage floor and failed everytime, now in bits. They said they were taking it off site and customer care was dealing with it, been like that for three weeks now, all broken up and still water running in. Harron Homes have replied with site are again dealing with it but will contact the labc on what to do. I'm speechless. They don't even know how to get a garage floor right so got knows what's under the houses.
Anymore crap like this and I'm straight to the papers, there is no movement what so ever now on anything just endless promises of people coming out and they don't turn up.
Please think carefully about been put through something like this as we thought we were buying a lovely family home. Moved in a Xmas and I haven't relaxed yet. Honestly wish I'd have gone elsewhere. Never known a company to just not care what happens and just try anything.
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