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Post by chris1983 on Jan 15, 2016 18:40:06 GMT
when you say your garage floods, you mean that rain water just runs in?
Sorry if that sounds like a really stupid question.
I can leave my garage door wide open in the pissing rain it doesn't floor. If the wind is blowing in the right (or wrong) direction then we get a very small amount of damp (no standing water) creep in just under the door, around a inch or so into the garage. Pretty standard with an up and over garage door and a £30 weather seal is all thats required to fix the issue.
If surface water is running into your garage then something is seriously wrong. in that your driveway etc is supposed to slope away from the property to prevent this sort of thing.
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Post by Deleted on Jan 15, 2016 18:49:51 GMT
No it proper flooded, rain ran straight in and covered the whole garage right to the back. It's a double garage and the whole thing was wet through right to the back thats why they have put self leveling compound down but you shouldnt be putting that down on a new garage it's just wrong and it will crack eventually!
The driveway slopes towards garage we've had the spirit level on it then the garage floor slopes to the back.
They then put a soakaway in just before the garage....again if they'd have got it right in the first place this wouldn't be needed x
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Post by chris1983 on Jan 15, 2016 19:02:21 GMT
No it proper flooded, rain ran straight in and covered the whole garage right to the back. It's a double garage and the whole thing was wet through right to the back thats why they have put self leveling compound down but you shouldnt be putting that down on a new garage it's just wrong and it will crack eventually! The driveway slopes towards garage we've had the spirit level on it then the garage floor slopes to the back. They then put a soakaway in just before the garage....again if they'd have got it right in the first place this wouldn't be needed x WTF. That is madness. All hard surfaces should run away from the property. it shouldn't mater which way your garage floor slopes the water shouldn't run towards the garage in the first place. Leveling the floor will make F*8# all difference, if you garage is lower than your driveway and your driveway slopes towards the garage all that means is rather than pooling at the back it will flood the whole garage. I wash my car directly outside my garage and the water instantly flows away from the property towards to the road and the grass area, that's how it should be. I would demand they rip up the entire driveway and relay it, I would also check that your gutters slope towards the down pipe as well.
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Post by chris1983 on Jan 15, 2016 19:05:46 GMT
with all those issue i would be getting onto NHBC immediately. They are not just simple snags. they are major flaws.
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Post by Deleted on Jan 15, 2016 19:10:20 GMT
Me dad's finding stuff all the time outside what that's wrong.
No it runs directly towards the garage and straight under. He's coming out Tuesday that Richard so we are ready for him. I'm upset more than anything, we could have bought an older house and got people in to do it right, chose a new build as we thought we wouldnt have any problems and we've ended up with a bucket load. Xx
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Post by bish on Jan 15, 2016 20:14:55 GMT
Where to start!!! Ours and next doors house were last houses to be 'finished' before Xmas. Day we turned up to move in it still had builders in putting house together! We did all snagging took nearly all day from the things we could see which was nearly everything, few snags: - There'd been a leak in kitchen which had caused all the plynths to bend and some plynths lights werent working. - Tile missing - Dints in cooker - Chips in side of fridge unit - Plaster throughout the house has been rushed and wavey trowel marks all over and dints all over - Paint been slipped on and rushed and patches all over where there's no paints - Carpet just shoved down and draped over stairs still with stuff under it as they haven't bothered sweeping before putting it down so keep standing on stuff underneath - All grippers showing - Carpet too short in areas - Dints in radiator - Paint all over door and windows - No windows sealed - Cleaner had left a Stanley knife and glass scraper in daughters shower! - Bathrooms not sorted List goes on nothing had been finished and just been slopped down. Now we come to outside.....the garden is just pure sludge with a pond and no way is that water going anywhere, we said we need drainage put in with three pipes running down..... They turned up and put only one pipe in across the house! No way is that guna work and it hasn't! While they were doing that found that they'd only put a fake drain in, so out drainpipe from the roof was just going into the ground that they'd buried!! When we pulled em up on it they said they'd sort it!!! I'm so glad my dad knows exactly what he's talking about as the day after my dad dug it up to see what they'd done.....they'd only bodged it again to cut corners!!! Garage completely flooded everything was wet through due to the floor slanting to the back. Massive holes at the front where the garage doors are like they've either made the garage too big or doors too small.... Came yesterday and sealed it with brown putty looks a complete mess. The things they have done could go on and on. If they can hide this god knows what else they can hide. I'm fed up of emailing and no one getting back to me, they are ignoring our calls and emails and it just seems a proper bodge. Just make sure you check everything as even under our noses they cut corners. The rendering is a right mess it all needs redoing it's right out, you can put a spirit level on it and it's straight at the top then theres an inch or two gap where it bows in. There was wood sticking out of the garage roof, there's a copper pipe stuck out of the house just doing nothing!! Shocking. If you haven't already I would seriously recommend that you inform your solicitors and have them take action.
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Post by Rich on Jan 15, 2016 22:08:28 GMT
Surely all that's required is a drain infront of the garage door. Our drive slopes towards our garage as many houses do yet water just runs into the gulley and then into the drain.
Really sorry to hear all your problems Hayley. Hope you manage to get them sorted.
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Post by Deleted on Jan 15, 2016 22:21:45 GMT
We do too. Not for the amount of rain that went in they've put a soakaway in front of the doors and ot was still coming in, so put self leveling compound which you shouldnt have to do in a brand new garage. So Tuesday he can be prepared to dig the full lot back up and the drive I want it putting right how it should have been not a complete mess.
He hadn't even apologised for the fake drain and then bodging it up again thinking they could get away with cutting corners a second time....he's tried to pass the book on it all. We he's in for a shock on Tuesday, I've kept my cool up till now hoping that when he came out the other Monday stuff was going to get sorted, a lot has been made worse x
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Shocking
Jan 15, 2016 22:34:07 GMT
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Post by Matt on Jan 15, 2016 22:34:07 GMT
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Post by Deleted on Jan 15, 2016 22:48:19 GMT
Nothings been signed off at all on this house can tell with just looking at it, asked him why no one goes round and picks up on everything that nerds doing why do we have to play hide and seek with everything!!! No reply!!!
Can't wait till Tuesday. Be firing questions he wont have a clue to x
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Jan 15, 2016 23:33:14 GMT
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Post by teddyowner on Jan 15, 2016 23:33:14 GMT
Sorry to hear that they've ruined what should be an exiting and happy occasion moving into a new home. Check with your solicitor whether you've got NHBC or LABC cover as Harron use both and they're not very upfront about which one you've got. It took us ages to get our certificate and I was a bit worried they'd not registered it.
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Shocking
Jan 15, 2016 23:53:04 GMT
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Post by Deleted on Jan 15, 2016 23:53:04 GMT
Hayley, my experience of getting Harron to actually do something is probably going to be what you get:
It takes months of telling them exactly what the problem is and how it needs to be fixed. They will send an oddjobs person who will tell you they can't do half the things CS promised you they would. The other half of the jobs they will do but probably half of those will be bodged. They will tell you that they have toldCS to escalate the remaining jobs to the trades.
2 months later and with 75% of your snags remaining you will have to contact CS again. This time they will say they are in discussion with Site. A few tradesmen will eventually come round. Another 10% of jobs will be done. The other 65% they will make some excuse - need authority from Site, not suitable weather to do the work, need parts, need two people to do the work, job is a lot bigger than anticipated (even though you've already told CS what the problem is and how it needs to be fixed but they've ignored you). This will happen for each trade so could be 5-6 different visits with very little productivity and probably another 2 months.
You'll then get emails from CS saying that they have dismissed the remaining snags as Site have decided that's how it was designed to be or that it isn't covered under the warranty or whatever excuse they can to reduce the work they need to do.
Obviously then arguments erupt and it starts to become a negotiation about getting the remaining jobs.
This is the stage I am at now. And I dread the phrase "Plumbers have been appointed" in any email as you'll never hear from them.
I only have minor snags as I said in my first post but I have to say Harron CS leave a lot to be desired. All I can advise is prepare for it all to take a lot of your free time away dealing with them as nothing is straightforward. And they dont seem to understand that if they just come once and deal with things it would be better for them than visiting 3 times and only doing a few jobs here and there.
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Post by Deleted on Jan 16, 2016 1:32:38 GMT
No this stuff is getting done whether I have to go and drag him from his comfy chair me sen and he does work, it's getting done.
I can normally put up wi a lot going off at once and dealing with a lot with been a photographer but I can't deal with people in and out of the house all day long hardly doing owt. Imagine if I gave crap wedding photos to people - they'd be up in arms about it, they either sort all these problems next week or I'm taking it further, I've been nice with em upto now (ish) and when that Richard came out last it sounded like stuff was going to get done!!! I haven't seen plumber since 4th January think he's dropped off face of earth!!! There's cookers and alsorts that need replacing and it's not getting done but they will be doing it next week and I'm having some apologies as well which they don't like doing either x
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Post by Deleted on Jan 16, 2016 7:32:28 GMT
Even the pipe that they put in in back garden is a right waste of time then chucked topsoil on top of all that sludge to try and hide it.....they were back day after digging it all back up after me dad caught em out and they'd tried to bodge it a second time and the drain x
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Post by Deleted on Jan 16, 2016 7:32:51 GMT
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