Harron Homes Positive Feedback

[p99ull]

Hi all,

We're considering puchasing a Harron Homes house at Waverley, but have read a lot of negative things on the forum about the builder and after service.

Just to try and build up a clear picture of things, could anyone who has some GOOD things to say about Harron let me know?

I'm not after all the bad things as I've already seen that, I just wanted to give people who ARE happy (if there are any!) to have a say as well.

Thanks
Paul

[Rich]

Hi Paul,

We're very happy with our home and are very satisfied with the after care. We have all but 2 snags completed now and those are non-urgent.

Since the forum was started and some residents started posting about their bad experiences, there has definitely been an improvement with the after care. Harron have publicly apologised for some residents having a less than satisfactory service and have promised to improve their processes. The site manager Russ and assistant site manager Gary are really nice guys and things have improved considerably since they came on board.

I must stress that these are my own personal views only.

If you need any further information, let me know via pm. Happy to talk to you in person if you wish.

[p99ull]

Hi Rich,

Thanks for the great response... I may take you up on your offer of further communication shortly :-)
Did you get professionals (such as Brickkickers) in to do the snagging or did you do this yourselves? I suppose everyone thinks they would be able to spot things that aren’t right, but in reality I probably is a bit of a skill!.

Paul

[Rich]

No we did it ourselves using a snagging list I pulled from the web. Didn't fancy forking out hundreds of pounds on it. Happy to share this with you if you want.

[p99ull]

Yes please... that would be good :-)

Shall I send you over my email address or is it paper copy you have?

[james]

Hi Paul, we love our HH house and we're happy enough with the aftercare. Everything we put on our snagging lists got done. The major issues got delt with quickly, it just took a bit of chasing up to get the aesthetic snags done, but that sounds like it's sorted now. We thought we'd gone to town on the initial snagging, before we moved in, but we were still spotting things after moving in and just continued adding to our snagging lists. It all got sorted eventually.

[p99ull]

Thanks For the posts guys....

It's good to know that you managed to get things onto the snagging list after you moved in. I thought it might have been a 'one chance only' thing to spot problems which was why I was thinking about getting brickkickers in. Seing as it seems a little more flexible than that, I think I'll keep my money in my pocket :-)

Hope to be coming up on Saturday morning to put our domit down :-)