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Post by stanley on Nov 8, 2015 20:56:55 GMT
Does anyone have contact details that could be shared here, so residents/future residents all have easy access? I was thinking along the lines of current site manager, customer services, complaints procedure, etc. It would also be nice to be able to communicate with some of the directors of the business, but I doubt it will be possible. I am not looking to bombard people with complaints, I simply want to maximise all our chances of getting snags sorted, and getting answers to our questions. I think it is fair to say that the sales office is a waste of time; Rachel has now gone, and Sue, by her own admission, is finding it difficult to cope.
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Post by bish on Nov 8, 2015 21:08:27 GMT
Does anyone have contact details that could be shared here, so residents/future residents all have easy access? I was thinking along the lines of current site manager, customer services, complaints procedure, etc. It would also be nice to be able to communicate with some of the directors of the business, but I doubt it will be possible. I am not looking to bombard people with complaints, I simply want to maximise all our chances of getting snags sorted, and getting answers to our questions. I think it is fair to say that the sales office is a waste of time; Rachel has now gone, and Sue, by her own admission, is finding it difficult to cope. Rachel has gone? I didn't realise that. She handled our sale 12 months ago. Didn't last long ...
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Post by stanley on Nov 8, 2015 21:11:46 GMT
Rachel has gone back to head office apparently. To be honest, I didn't really rate her any higher than the rest of the staff; I often looked her in the face as she told blatant lies, only to have her stuttering and struggling to respond when I challenged her. I think all the staff are the same, just victims of the shambolic company they are unfortunate enough to be employed by.
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Post by stanley on Nov 8, 2015 21:31:40 GMT
customerservice@harronhomes.co.uk (customer services) resolutionteam@harronhomes.co.uk (resolution team) hannah@unsworthsugden.co.uk (media enquiries /director of PR)
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