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Post by Deleted on Oct 30, 2014 19:58:16 GMT
Hi
We are not sure whether to pay for the Harron alarm, it would be great to have all the wiring done at the first fix stage but we got what is turning into the default reply from Harron when we asked about pet friendly sensors.............a big fat NO.
Does anyone have any experience with one of their systems and pets? Has anyone had one retrofitted by another supplier and what was finished item like with regard to wires showing?
Any feedback would be greatly appreciated.
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Post by Rich on Oct 30, 2014 20:23:51 GMT
We bought the alarm from Harron and they installed a pet friendly sensor as we requested. It was £40 extra. I have the receipt that I'm happy to share with you if it helps. More proof of their unhelpfulness.
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Post by Deleted on Oct 30, 2014 20:47:59 GMT
Thanks Rich, we currently have pet friendly sensors and I didn't think it would be a big deal for them to specify them with their contractor pre fitting. Guess we'll have to push it a bit more.
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Post by Rich on Oct 30, 2014 21:09:21 GMT
Tell them you know someone who they've done it for
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Post by Deleted on Oct 30, 2014 21:24:01 GMT
The email has been sent already.
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Post by p99ull on Oct 30, 2014 21:38:26 GMT
They really do seem to be getting less willing to keep customers happy with extra requests these days. I heard that they now won't allow you to upgrade to white emulsion.
All I can think, is that the site is being pressurised to get a lot of houses built before Christmas and they don't want to add any complexities.
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Post by kadypants on Nov 1, 2014 9:10:33 GMT
Its daft really because if they kept customers happy then they would recommend them to others and therefore sell more houses! Surely!
We have an alarm fitted, but no pet sensors im afraid.. we didnt even think to ask!
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Post by bish on Nov 1, 2014 22:42:09 GMT
That's a point neither did we
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Post by Deleted on Nov 15, 2014 22:44:22 GMT
Result..........Thanks for the replies, after informing Harron that they have done pet friendly sensors in the past they have now offered them as an option
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kgrc
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Post by kgrc on Nov 17, 2014 10:51:41 GMT
We're with TW and weren't offered and alarm so had one fitted through someone we know, Shef-Guard - great service and really quick to fit. we didn't have pet sensors fitted but now we have 2 kittens they have been out and added them, only £20! Strongly recommend them, my family have been using them for as long as I can remember. shefguard.co.uk/ |
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