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Post by L&N on Feb 25, 2016 17:41:59 GMT
Help please!! Our heating has died do we contact harron or Gloworm ?
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Post by chris1983 on Feb 25, 2016 19:08:58 GMT
What's happened? Will it just not fire up?
The system pressure may be too low?
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Post by teddyowner on Feb 25, 2016 19:10:53 GMT
I think you go through glow worm if it's the boiler and Harron if it's the rest of the system, did you register it when you moved in?
Is it totally dead or does it show a fault code in the display window on the front of the boiler?
Ours regularly shows an F6 thermistor fault; easily solved with the reset button.
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Post by bish on Feb 25, 2016 19:44:41 GMT
As Chris said check the pressure reading usually found in the cupboard housing the water tank. Our system has a tendency to lose pressure over a week or so requiring top ups otherwise heating and hot water doesn't work.
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Post by p99ull on Feb 25, 2016 20:52:42 GMT
As Chris said check the pressure reading usually found in the cupboard housing the water tank. Our system has a tendency to lose pressure over a week or so requiring top ups otherwise heating and hot water doesn't work. Really? You lose pressure over a week!? That can't be right can it? We lose a bit of pressure every 4 or 5 months, but every week or so sounds like there's a problem :-( |
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Post by bish on Feb 25, 2016 20:55:21 GMT
As Chris said check the pressure reading usually found in the cupboard housing the water tank. Our system has a tendency to lose pressure over a week or so requiring top ups otherwise heating and hot water doesn't work. Really? You lose pressure over a week!? That can't be right can it? We lose a bit of pressure every 4 or 5 months, but every week or so sounds like there's a problem :-( Yep. We've had it checked over by Harron several times now and no fault found. I agree it's not normal but they say they can't find a problem. I've also had it independently checked by British Gas. No big problem, just have to remember to increase the pressure every week or two or I wake up in the morning and get a cold shower  |
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Post by winterfell on Feb 25, 2016 21:17:54 GMT
Check your tundish on the tank. Is there any water dripping? That was causing our low pressure/useless heating issues.
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Post by Rich on Feb 25, 2016 21:28:23 GMT
I think you go through glow worm if it's the boiler and Harron if it's the rest of the system, did you register it when you moved in? Is it totally dead or does it show a fault code in the display window on the front of the boiler? Ours regularly shows an F6 thermistor fault; easily solved with the reset button. That's not normal. We had something similar, can't remember the code but it sounds familiar. Had South Electrical round who found a fault with electrics and sorted it. Never had to reset it since. |
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Post by Rich on Feb 25, 2016 21:30:10 GMT
Really? You lose pressure over a week!? That can't be right can it? We lose a bit of pressure every 4 or 5 months, but every week or so sounds like there's a problem :-( Yep. We've had it checked over by Harron several times now and no fault found. I agree it's not normal but they say they can't find a problem. I've also had it independently checked by British Gas. No big problem, just have to remember to increase the pressure every week or two or I wake up in the morning and get a cold shower Yeah that's definitely not normal and you want to push to get it sorted whilst you still have warranty. We had the same and they changed the vessel for a larger capacity one, saying the one we had wasn't big enough for our house. I only top up twice a year. |
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Post by L&N on Feb 26, 2016 6:40:28 GMT
Phew I sorted it, it did say f6 so I read through manuals and pressed reset button... Good job I didn't get gloworm out because they wanted to charge 90 if it was the fault of the builders... I did email resolution team they were quick to respond saying they would get a plumber out today to look at it... Wow that is a first ... Thanks everyone Lisa |
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Post by sam on Feb 26, 2016 7:30:13 GMT
D Rose plumbers are really good. Harron use them on site and sent them out too sort our boiler out when we first moved in. We had a fault F22. That was where the pressure had dropped.
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